FAQ's

• Check In 2pm and Check Out 10am
• Extra person charge $33 per night (includes bed hire & linen)
• Cot hire $11 per night (includes Porta cot & linen)
• Reception 7 days 8am till 5pm
• Security locks the premises nightly at 8pm
• Pool hours 6.30am to 10pm
• Apartments and suites are serviced for stays of 8 days or more. Daily service is available at an extra charge
• Newport Mooloolaba is situated right beside UnderWater World and the Wharf Complex and straight behind the Mooloolaba Surf Club

Tariffs

Tariffs are subject to change without notice. Where a booking has been confirmed by a receipt of a deposit the tariff quoted will be honoured.

Deposits

A minimum deposit of $200 (Low Season), $600 (Peak Season) is required via credit card within 7 days to confirm the booking. Balance of account is payable on arrival. Credit Card details are held for security.

Unit Allocation

All efforts will be made by management to place guests in the requested room category. Where circumstances beyond our control prevent this, an alternative room category will be allocated.

Cancellations

Low Season: 14 day notification, refund of deposit less $100 admin fee. 14 days or less notification - no refund
High Season: 28 day notification, refund of deposit less $100 admin fee. 28 days or less notification - no refund

Payment Options

We accept all major credit cards, EFTPOS and cash. All tariffs are inclusive of any applicable government taxes and charges.